How a church emulates Starbucks

Friday, June 13th, 2008

In previous blog posts, I've discussed how marketers can learn a thing or two from the techniques of televangelists and how religious institutions like Willow Creek Community Church have successfully adopted secular marketing tactics. Now comes the June 13 Wall Street Journal, which discusses how U.S. churches are acting ...

Jesus Christ, Superstar

Tuesday, December 25th, 2007

What do the Rolling Stones have in common with Willow Creek Community Church in South Barrington, Illinois? They both rely on live spectacle as their savior.

What a televangelist can teach you about multichannel marketing

Tuesday, November 6th, 2007

Industry pundits like Forrester Research continue to urge their clients (correctly) to think in terms of multichannel marketing and retailing.  Consumers expect a seamless experience from your brand anytime, anyplace, anywhere, and we have the power to say no to companies that fall short of our expectations.  So who provides ...